Privacy policy.

Last updated: 6 October 2026

Your privacy is important to us.

This Privacy Policy explains how Leticia J Collins (“we”, “us”, “our” or “Company”) collects, uses, stores and shares personal information when you visit leticiajcollins.com, join our email list, purchase a Product or Service, contact us, or otherwise interact with our business.

Leticia J Collins is the data controller responsible for your personal information.

If you have questions about this Privacy Policy or how your information is handled, contact hello@leticiajcollins.com.

INFORMATION WE COLLECT

Depending on how you interact with us, we may collect information including:

Information you provide directly, such as your name, email address, billing address, business information, responses submitted through forms, communications you send to us, and information you provide when purchasing or accessing Products and Services.

Purchase information, including Products or Services purchased, transaction information, order history and subscription status.

Payment information is processed by third-party payment providers. We do not directly store your full credit or debit card details.

Technical and usage information, which may include your IP address, browser type, device information, operating system, referring pages, pages visited, dates and times of visits and information about how you interact with our Website.

Email engagement information, which may include whether an email has been delivered, opened or clicked, where this functionality is enabled by our email service providers.

HOW WE COLLECT YOUR INFORMATION

We may collect personal information when you:

visit or use our Website;
subscribe to an email list or request a free resource;
purchase a Product or Service;
create an account;
join a membership or community;
complete a form, application, survey or questionnaire;
submit yourself or your business to one of our directories or resources;
participate in one of our events;
contact us by email or another communication platform;
otherwise voluntarily provide information to us.

We may also receive information through third-party platforms we use to operate and deliver our business.

HOW WE USE YOUR INFORMATION

We may use personal information to:

provide and deliver Products and Services;

process purchases and administer customer accounts;

provide access to memberships, courses, directories and other resources;

communicate with you about purchases, accounts or services;

respond to enquiries and provide customer support;

send marketing emails where we have an appropriate legal basis to do so;

manage events, applications and collaborations;

improve our Website, Products and Services;

understand how people use our Website and communications;

maintain appropriate business and financial records;

protect our business, Website and customers;

comply with legal and regulatory obligations.

LEGAL BASES FOR PROCESSING

Under UK data protection law, we rely on one or more lawful bases when processing personal information.

These may include:

Consent, such as where you choose to subscribe to marketing communications.

Contract, where processing is necessary to provide a Product or Service you have purchased or requested.

Legitimate interests, where processing is reasonably necessary for operating, protecting or improving our business and those interests are not overridden by your rights.

Legal obligation, where we are required to process or retain information to comply with the law.

Where we rely on consent, you may withdraw that consent at any time.

EMAIL MARKETING

If you subscribe to our email list or otherwise consent to receive marketing communications, we may send emails about our content, Products, Services, events and other relevant updates.

We currently use email marketing providers including Flodesk and MailerLite.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

Unsubscribing from marketing communications does not prevent us from sending transactional or service-related communications that are necessary to administer a purchase, account, membership or service.

PURCHASES AND PAYMENTS

Purchases may be processed using third-party services including ThriveCart, Stripe and PayPal.

These providers may process information necessary to complete your transaction, administer recurring payments, prevent fraud and maintain transaction records.

We do not directly store your full payment-card information.

PRODUCT AND COURSE DELIVERY

We use third-party platforms to host and deliver digital Products and Services.

These may include Teachery for course and digital-product delivery and ThriveCart for checkout, customer and purchase administration.

Where you create an account or access a Product through one of these services, that provider may process personal information necessary to provide your access.

WEBSITE AND ANALYTICS

Our Website is hosted using Squarespace.

We may use analytics and similar technologies, including Google Analytics, to understand Website traffic and how visitors interact with our Website.

Information collected through analytics may include device, browser, approximate location, referral and Website-usage information.

COOKIES

Our Website and third-party services may use cookies and similar technologies.

Cookies may be used to:

remember preferences;

provide Website functionality;

support checkout and account features;

understand Website usage;

measure marketing and email performance.

Where required, we will request consent before using non-essential cookies.

You may also be able to control cookies through your browser settings, although disabling certain cookies may affect Website functionality.

COMMUNITIES AND COMMUNICATION PLATFORMS

Some Products and Services may include access to third-party communication or community platforms, including Slack.

If you choose to participate in these spaces, information you provide, including your name, profile information and messages, may be visible to other members according to the settings and functionality of that platform.

You should avoid sharing information in community spaces that you do not want other participants to see.

DIRECTORIES, EVENTS AND COLLABORATIVE RESOURCES

Some of our Products, events and resources allow you to voluntarily submit information for inclusion in a directory, event, contributor resource or other collaborative opportunity.

Where you submit information for this purpose, information you have specifically provided for publication may be shared with other users, participants or members as described when you submit it.

Please do not submit information for public or member-facing use that you do not want shared for that purpose.

SHARING YOUR INFORMATION

We do not sell your personal information.

We may share personal information with trusted service providers where reasonably necessary to operate our business and provide our Products and Services.

These providers may include website hosts, email marketing providers, payment processors, checkout platforms, course-hosting providers, analytics providers, communication platforms and other technology providers we use.

We may also disclose information where necessary:

to comply with a legal obligation;

to protect our legal rights or the rights and safety of others;

in connection with a sale, transfer, merger or restructuring of all or part of our business;

where you have expressly asked or authorised us to do so.

INTERNATIONAL DATA TRANSFERS

Some of the third-party providers we use may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we rely on appropriate safeguards or other lawful transfer mechanisms where required by applicable data protection law.

DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing Products and Services, maintaining appropriate business and tax records, resolving disputes and complying with legal obligations.

Different categories of information may therefore be retained for different periods.

Where you request deletion of personal information, we may retain information that we are legally required or otherwise lawfully entitled to keep.

YOUR DATA PROTECTION RIGHTS

Depending on the circumstances and applicable law, you may have rights including the right to:

access personal information we hold about you;

request correction of inaccurate or incomplete information;

request deletion of personal information;

request restriction of processing;

object to certain processing;

request transfer of certain information;

withdraw consent where processing is based on consent.

These rights are not absolute and may be subject to legal exceptions.

To exercise your rights, contact hello@leticiajcollins.com.

You also have the right to complain to the Information Commissioner’s Office (ICO) if you are concerned about how your personal information has been handled.

We would appreciate the opportunity to address your concerns directly first, so you are welcome to contact us before making a complaint.

DATA SECURITY

We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, loss, alteration or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

If a personal-data breach occurs, we will assess and respond to it in accordance with our obligations under applicable data protection law, including making any required notifications.

CHILDREN

Our Website, Products and Services are intended for people aged 18 and over.

We do not knowingly collect personal information from children through our Website or Products and Services.

If you believe a child has provided personal information to us, please contact hello@leticiajcollins.com.

THIRD-PARTY WEBSITES

Our Website and communications may contain links to third-party websites or services.

We are not responsible for the privacy practices of third parties. You should review the privacy policy of the relevant third party when providing personal information to them.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business practices, service providers, technology or legal requirements.

The date at the top of this page will show when it was most recently updated.

Where changes materially affect how we use your personal information, we will take reasonable steps to provide notice where required or appropriate.